Shipping policy
SHIPPING POLICY
Last updated: September 10, 2026
Thank you for shopping with Hand Crafts by Missy N! We carefully package each handmade floral arrangement to help ensure it arrives safely.
PROCESSING TIME
Most orders are processed and prepared for shipment within 2–4 business days.
Because our products are handmade, processing times may vary depending on the item, order volume, weekends, holidays, and whether an arrangement requires additional preparation.
If your order requires additional processing time, we will contact you when appropriate.
SHIPPING OPTIONS
Available shipping options and costs are displayed at checkout based on your order and shipping destination.
Estimated shipping times are provided by the shipping carrier and are estimates only. They are not guaranteed delivery dates.
Once your order has been shipped, you will receive tracking information when tracking is available.
SHIPPING CARRIERS
We may use USPS, UPS, or another appropriate shipping carrier depending on the order, package size, destination, and shipping option selected.
Carrier delays can occur because of weather, holidays, high shipping volume, mechanical issues, or circumstances outside of our control.
SHIPPING ADDRESS
Please carefully review your shipping address before completing your purchase.
Hand Crafts by Missy N is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that your shipping information is incorrect, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been shipped.
DAMAGED PACKAGES
We carefully package our arrangements before shipment. However, packages may occasionally be damaged during transit.
If your order arrives damaged, please contact us as soon as possible after delivery and provide:
- Your order number
- Photographs of the shipping box
- Photographs of the damaged arrangement
- Any other information that may help us evaluate the issue
We will review the situation and work with you to determine an appropriate resolution.
LOST OR DELAYED PACKAGES
Once an order has been shipped, delivery is handled by the shipping carrier.
If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.
If tracking indicates that a package was delivered but you cannot locate it, please first check around your property and with household members or neighbors. You may also contact the shipping carrier for additional assistance.
Please contact us if you need help determining the appropriate next step.
LOCAL PICKUP
Local pickup may be available for customers located near our business when offered at checkout.
If local pickup is selected, you will receive an email when your order is ready.
Orders are generally ready for pickup within 2–4 days, unless otherwise communicated.
INTERNATIONAL SHIPPING
At this time, shipping availability may be limited to destinations shown as available during checkout.
Customers are responsible for any customs duties, import taxes, or other charges that may apply to international orders, unless otherwise stated at checkout.
CONTACT US
If you have questions about shipping or your order, please contact Hand Crafts by Missy N using the contact information provided on our website.